Guess it all comes down to how good of a server u have and whose behind the grill, gladly for us they both checked out with us, server was spot on with her job and so was the cook, also the time interval between the order and delivery was pretty fair, will visit again soon!
(4)
Chris P.
Totally a one star place. Would give a negative scoring if I could. I have never been to this chain before, and after this visit I shall never return. Order their 12 oz New York strip, and it looked nothing like a strip looks like. I asked for it to be medium rare. It arrived raw. So, I sent it back. Thinking it would be a new steak since medium rare doesn't take long to cook, they decided to take my entire plate potato and all to the kitchen to reheat in the microwave (I could tell it was microwaved since the entire plate was hot, and it was only gone for a minute and a half - very callow and low down if you ask me). It removed all the flavoring and ruined my potato, making it a watery, soggy heap. I could believe it. How low and dirty is this move by management since I was told this task was performed by the manager. Then their were the bathrooms. Very unclean. Very disgusting. My daughter came out disgusted stating the filthiness had blood all over one of the women's stall. If the state of bathroom is any illustration of how reputable this establish is, it truly shows you shouldn't eat where you _______. I can only say to pay heed to the other reviews and tips that state to avoid and stay clear of this. The management and food is poor quality.
(1)
Sam C.
The food was a HUGE disappointment. The prices are high for low quality food. I won't eat here again.
(1)
Jas L.
Evidently the key to good service and good here is to sit at the bar on a weekday after 8. My bartender/server Jesse was sweet as pie, polite as could be and checked on me constantly. I don't think I've ever been called ma'am more in my life and he was never less than happy and enthusiastic. HH drinks were tasty and appropriately priced. The Health Nut menu was awesome and still tasty. Yay tilapia. I would definitely come back!
(4)
Kenneth T.
Okay, let me start by saying that I know exactly what to expect when I eat at Logan's. Inexpensive family meals with friendly service.......... What we got was terrible service. Our server was very pleasant but couldn't get our order correct. After we made sure he got everything right. He left. When he brought our Drinks out he brought wrong items. Explained that we had wrong items he left and brought back new versions of what he just took away! Food eventually arrived at the table and was no longer warm. But we decided it wasn't worth the trouble so we kept it. After our meal we asked for the bill and after waiting for 17 minutes ( yes I timed it) he finally brought our bill and walked away. Even after he saw me immediately put my credit card down on the bill. He came back 11 minutea later and picked up the credit card to process our payment. Now let me also say that the restaurant was not busy at all. So we were confussed as to the terrible service.
(1)
Debra O.
Servers more interested in each other than waiting on customers sat over at a table and talked. We were there around 4pm on a Monday not busy at all but for some reason no one wanted to wait on us. Finally ordered... 45 minutes later my husband gets his meal and didn't get correct order 15 minutes AFTER that I get my Grilled Chicken Salad with MAYBE an ounce of chicken and to top it off it was COLD! VERY Disappointed! They were out of croutons for my husbands salad so the waiter brought Crackers. Really??? I would suggest eating somewhere else
(2)
Sara M.
Please avoid this place. The service is horrible. Seriously, I would feel bad if my review did not convince you to stay away from it. FIRST, I ordered unsweet tea. They brought me sweet tea twice. Now this may not seem like a big deal, but the tea was SO sweet that it made me thirsty. I should have left then. Second, they never brought us peanuts. We had to get up and get them. Imagine, everyone else munching happily away while we grow listless and weak from lack of peanuts. Third, we didn't order any beer, yet somehow it appeared on our table and the server plunked one down in front of my son who was clearly not drinking age. Fourth, I ordered a New York Strip medium well and my husband ordered a porterhouse well done. My daughter, some chicken. The other kids ordered burgers. My husband and I were both given charred ribeyes, and my daughters chicken was pink. We said no thanks, and left. It was a nightmare, and I'm glad we were unable to eat, because I most certainly was in no mood to pay. What kind of roadhouse sells steak and doesnt know the cut of meat?
This particular location was very busy on this Saturday. The hostess was enjoyable and accurate with the wait estimate for our table. Our waiter was friendly and knew the menu quite well. He made a couple of good suggestions for the meal. The meal was brought out in a timely matter conceding the restaurant was completely full (more later). Logan's did a great job cooking the steaks, which you would expect. The whole medium verse medium-well thing, they got it right. The steak cuts were seasoned well, juicy, and tender with very little fat. Plus they served large potatoes; there's nothing worst then getting a good steak and then a small baked potato. An assortment of chain steakhouses are really bad about doing this. My dad's order did have one of the sides missing and it took awhile before getting our server's attention and getting the missing side to the table. By the time it arrived I was nearly finished and so was my dad. It's very annoying to have something you order come out 30 minutes from the time you start eating. On the plus side, our server didn't charge for the side. The restaurant appeared under staffed for the holiday (Valentine's) weekend. Our section only had two wait staff for about 10 tables, mostly large parties. It did take awhile to receive the bill and pay for dinner. I will say our waiter did a really good job of trying to keep up with everything around him and us.
(3)
Josh H.
My wife and I went here on 8-17-14, a Sunday around 5:30. We were seated quick by a rude waitress claiming the huge round booth that was still dirty was all that was available even after walking past clean and empty booths. We waited for over 10 minutes before finally leaving. We never saw a waitress/waiter. Didn't even get to order drinks. As we left, I looked for the hostess or a manager and was unable to locate anyone.
(1)
Heidi B.
I think the kitchen needs new staff. The salad and 'fresh' rolls were good. Our food took quite awhile. My steak and lobster looked dry. I stuck my finger in the lobster, it was luke warm. I'm no lobster expert but the one served to me was chewy and bland. The steak was chewy, tough, unseasoned, and burnt. My husband ate his slab of beef. The manager took my food off the bill and took my food away. The people next to us returned some of their food too. This place is not worth the money or possible gastric distress. I expect more when dining out. Not slop.
(2)
George R.
Sat at the bar and the service was great but the steak was not good. I had the small ribeye and could only eat half because of all the fat and gristle.
(2)
Kim M.
The service was great. Our waitress was friendly and efficient. However, the booth we were in was broken and uncomfortable (the seats were old and ripped). The food was just OK and really over-priced.
(2)
Michael G.
I only had one beer here so i will give it a 3 star rating because i cant critique the food. I was traveling for business by myself and was looking for a dinner at a place suitable for this occasion. I was OK with the menu and pricing but the environment turned me away. The entire staff seemed very young including the bartender which is a vital position for solo diners! The bar was empty and there was no conversation offered which I thought was weird since he didn't have anything else to attend to. I went down the street to a familiar Outback Steakhouse where the food was to be expected, there was life at the bar, and the bartender talked.
(3)
Grady H.
Ugh. Definitely find another local spot a couple of miles north of 20. Not sure why we stopped here, but overpriced and food wasn't good. Ordered the premium steak and think "premium" meant "tough" in Logan-speak.
(1)
Glenn W.
Logan's is your typical peanuts-on-the-floor casual steakhouse chain; a good place to go for a relaxed lunch or dinner with family or friends. I like it because you can get a good steak for relatively cheap -- as little as $9.99 for a six-ounce sirloin -- as opposed to some other steakhouses where you can't get a steak for under $20. So it's a pretty good bargain. They also have good burgers (with homeade potato chips...yum!) and ribs, as well as chicken and seafood dishes. They also have a good variety of sides (I recommend the grilled veggie skewer; a tastier alternative to the steamed veggies most other places have). The complimentary yeast rolls are awesome, too. The service at this location has always been pretty good for us; we've yet to have a bad experience here. The only bad thing is you have to put up with their annoying birthday thing (Attention Logan's, we have someone celebrating a birthday today! Let's all give him a big YEE-HA!), but other than that, this is a good place to go.
(4)
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Address :201 Constitution Dr.
West Monroe, LA, 71292
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : No Good for Kids : Yes Good for Groups : Yes Attire : Casual Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes
Tobias V.
Guess it all comes down to how good of a server u have and whose behind the grill, gladly for us they both checked out with us, server was spot on with her job and so was the cook, also the time interval between the order and delivery was pretty fair, will visit again soon!
(4)Chris P.
Totally a one star place. Would give a negative scoring if I could. I have never been to this chain before, and after this visit I shall never return. Order their 12 oz New York strip, and it looked nothing like a strip looks like. I asked for it to be medium rare. It arrived raw. So, I sent it back. Thinking it would be a new steak since medium rare doesn't take long to cook, they decided to take my entire plate potato and all to the kitchen to reheat in the microwave (I could tell it was microwaved since the entire plate was hot, and it was only gone for a minute and a half - very callow and low down if you ask me). It removed all the flavoring and ruined my potato, making it a watery, soggy heap. I could believe it. How low and dirty is this move by management since I was told this task was performed by the manager. Then their were the bathrooms. Very unclean. Very disgusting. My daughter came out disgusted stating the filthiness had blood all over one of the women's stall. If the state of bathroom is any illustration of how reputable this establish is, it truly shows you shouldn't eat where you _______. I can only say to pay heed to the other reviews and tips that state to avoid and stay clear of this. The management and food is poor quality.
(1)Sam C.
The food was a HUGE disappointment. The prices are high for low quality food. I won't eat here again.
(1)Jas L.
Evidently the key to good service and good here is to sit at the bar on a weekday after 8. My bartender/server Jesse was sweet as pie, polite as could be and checked on me constantly. I don't think I've ever been called ma'am more in my life and he was never less than happy and enthusiastic. HH drinks were tasty and appropriately priced. The Health Nut menu was awesome and still tasty. Yay tilapia. I would definitely come back!
(4)Kenneth T.
Okay, let me start by saying that I know exactly what to expect when I eat at Logan's. Inexpensive family meals with friendly service.......... What we got was terrible service. Our server was very pleasant but couldn't get our order correct. After we made sure he got everything right. He left. When he brought our Drinks out he brought wrong items. Explained that we had wrong items he left and brought back new versions of what he just took away! Food eventually arrived at the table and was no longer warm. But we decided it wasn't worth the trouble so we kept it. After our meal we asked for the bill and after waiting for 17 minutes ( yes I timed it) he finally brought our bill and walked away. Even after he saw me immediately put my credit card down on the bill. He came back 11 minutea later and picked up the credit card to process our payment. Now let me also say that the restaurant was not busy at all. So we were confussed as to the terrible service.
(1)Debra O.
Servers more interested in each other than waiting on customers sat over at a table and talked. We were there around 4pm on a Monday not busy at all but for some reason no one wanted to wait on us. Finally ordered... 45 minutes later my husband gets his meal and didn't get correct order 15 minutes AFTER that I get my Grilled Chicken Salad with MAYBE an ounce of chicken and to top it off it was COLD! VERY Disappointed! They were out of croutons for my husbands salad so the waiter brought Crackers. Really??? I would suggest eating somewhere else
(2)Sara M.
Please avoid this place. The service is horrible. Seriously, I would feel bad if my review did not convince you to stay away from it. FIRST, I ordered unsweet tea. They brought me sweet tea twice. Now this may not seem like a big deal, but the tea was SO sweet that it made me thirsty. I should have left then. Second, they never brought us peanuts. We had to get up and get them. Imagine, everyone else munching happily away while we grow listless and weak from lack of peanuts. Third, we didn't order any beer, yet somehow it appeared on our table and the server plunked one down in front of my son who was clearly not drinking age. Fourth, I ordered a New York Strip medium well and my husband ordered a porterhouse well done. My daughter, some chicken. The other kids ordered burgers. My husband and I were both given charred ribeyes, and my daughters chicken was pink. We said no thanks, and left. It was a nightmare, and I'm glad we were unable to eat, because I most certainly was in no mood to pay. What kind of roadhouse sells steak and doesnt know the cut of meat?
(1)Ashley A.
Let me start by saying I am so DISAPPOINTED with my meal I just received. I called Logans wanting a great early valentine's day lunch with my fiancé. I ordered him the porterhouse and ordered myself the Logan. When I returned to work with our food, my stake, that I ordered medium well, was completely bloody so therefore I let my co-worker have. And my fiancé s stake is so tough his back hurts from trying to cut through it. The stakes are cold, the sides are cold, and I probably won't be returning anytime soon.
(1)Thadd J.
This particular location was very busy on this Saturday. The hostess was enjoyable and accurate with the wait estimate for our table. Our waiter was friendly and knew the menu quite well. He made a couple of good suggestions for the meal. The meal was brought out in a timely matter conceding the restaurant was completely full (more later). Logan's did a great job cooking the steaks, which you would expect. The whole medium verse medium-well thing, they got it right. The steak cuts were seasoned well, juicy, and tender with very little fat. Plus they served large potatoes; there's nothing worst then getting a good steak and then a small baked potato. An assortment of chain steakhouses are really bad about doing this. My dad's order did have one of the sides missing and it took awhile before getting our server's attention and getting the missing side to the table. By the time it arrived I was nearly finished and so was my dad. It's very annoying to have something you order come out 30 minutes from the time you start eating. On the plus side, our server didn't charge for the side. The restaurant appeared under staffed for the holiday (Valentine's) weekend. Our section only had two wait staff for about 10 tables, mostly large parties. It did take awhile to receive the bill and pay for dinner. I will say our waiter did a really good job of trying to keep up with everything around him and us.
(3)Josh H.
My wife and I went here on 8-17-14, a Sunday around 5:30. We were seated quick by a rude waitress claiming the huge round booth that was still dirty was all that was available even after walking past clean and empty booths. We waited for over 10 minutes before finally leaving. We never saw a waitress/waiter. Didn't even get to order drinks. As we left, I looked for the hostess or a manager and was unable to locate anyone.
(1)Heidi B.
I think the kitchen needs new staff. The salad and 'fresh' rolls were good. Our food took quite awhile. My steak and lobster looked dry. I stuck my finger in the lobster, it was luke warm. I'm no lobster expert but the one served to me was chewy and bland. The steak was chewy, tough, unseasoned, and burnt. My husband ate his slab of beef. The manager took my food off the bill and took my food away. The people next to us returned some of their food too. This place is not worth the money or possible gastric distress. I expect more when dining out. Not slop.
(2)George R.
Sat at the bar and the service was great but the steak was not good. I had the small ribeye and could only eat half because of all the fat and gristle.
(2)Kim M.
The service was great. Our waitress was friendly and efficient. However, the booth we were in was broken and uncomfortable (the seats were old and ripped). The food was just OK and really over-priced.
(2)Michael G.
I only had one beer here so i will give it a 3 star rating because i cant critique the food. I was traveling for business by myself and was looking for a dinner at a place suitable for this occasion. I was OK with the menu and pricing but the environment turned me away. The entire staff seemed very young including the bartender which is a vital position for solo diners! The bar was empty and there was no conversation offered which I thought was weird since he didn't have anything else to attend to. I went down the street to a familiar Outback Steakhouse where the food was to be expected, there was life at the bar, and the bartender talked.
(3)Grady H.
Ugh. Definitely find another local spot a couple of miles north of 20. Not sure why we stopped here, but overpriced and food wasn't good. Ordered the premium steak and think "premium" meant "tough" in Logan-speak.
(1)Glenn W.
Logan's is your typical peanuts-on-the-floor casual steakhouse chain; a good place to go for a relaxed lunch or dinner with family or friends. I like it because you can get a good steak for relatively cheap -- as little as $9.99 for a six-ounce sirloin -- as opposed to some other steakhouses where you can't get a steak for under $20. So it's a pretty good bargain. They also have good burgers (with homeade potato chips...yum!) and ribs, as well as chicken and seafood dishes. They also have a good variety of sides (I recommend the grilled veggie skewer; a tastier alternative to the steamed veggies most other places have). The complimentary yeast rolls are awesome, too. The service at this location has always been pretty good for us; we've yet to have a bad experience here. The only bad thing is you have to put up with their annoying birthday thing (Attention Logan's, we have someone celebrating a birthday today! Let's all give him a big YEE-HA!), but other than that, this is a good place to go.
(4)